MEMORANDUM

DATE: March 27, 1996

TO: David Lively

FROM: Lisa Burke/Sherry Farmer

SUBJECT: Southern California Region: Corridor Campaign

TARGET AREA: Beverly Hills/Century City

CC: Mark Rutherford


Attached is a campaign plan for the Beverly Hills/Century City target area, which derives from the regional marketing plan developed and approved last year. Work on this plan will be conducted out of Projects 3 and 10 (planning and execution). As you know, within the Southern California Region, there are four target areas. Within each of these target areas there are several corridors and products being marketed to target audiences. Where the products and corridors can be combined under an umbrella campaign, they are. In other cases, the products and messages are distinctly different. The following campaign plan is for a unique shuttle service in Beverly Hills/Century City: RUSH!

I. Corridor Target/Message Strategy
Target CorridorI-405, 10 and major parallel parallel (Sunset, Motor, Santa Monica)
Target MarketBeverly Hills/Century City
ProductRUSH!
Target AreasWork end:

Employees in Beverly Hills, Century City, Westwood and Wilshire corridor

Key Messages
  • Unique, upscale peak and off-peak service (off-peak to maintain the peak commuters)
  • More productive time
  • Significant parking cost savings
  • Free ride during the peak period for a month, half-off second month; and free month of off-peak
In-Kind ContributionsMTA/CC Chamber:
  • Free peak and off-peak ride incentives
  • Artwork and logos
  • RUSH! bus tails space

City of BH & CC Chamber:

  • mailing list
Timing8 week campaign

April 12 - May 31, 1996

Tracking/EvaluationMTA does daily tracking by route (including mid-day service tracking); submits weekly ridership reports. Tracks both monthly pass and cash fare riders.

II. Campaign Plan

There are four components to this campaign:

The direct mail piece will be distributed to work-end audiences through existing marketing sources using the city, Chamber and TMA mailing lists. The direct mail will include information and maps on the five RUSH! routes, as well as free ride incentive coupons.

Print ads will be placed in the following work-end papers:

Westwood News

Brentwood News

Century City Chronicle

Beverly Hills Chronicle

Street banners will be strategically located along the RUSH! route on specific streets in the target area. The ideal street locations are as follows, but actual placement is dependent upon availability:

Weyburn Avenue

Gayley Avenue

Ashton Avenue

Westwood Blvd (UCLA to Santa Monica Blvd)

Santa Monica Blvd. (to Rexford)

Rexford Drive (to Westwood Blvd)

Burton Way to Santa Monica

Beverly Drive

Century Park East and West

Constellation Blvd.

Avenue of the Stars

Crescent Drive

Olympic Blvd.

Barrington Avenue (to Wilshire)

We will be producing bus tails for the eight RUSH! shuttles. We propose to have the bus tails double-sided, with RUSH! on one side and 1-800-COMMUTE (for carpool /vanpool) information on the other.

III. Campaign Budget Summary
MEDIA/PRODUCTIONCOST ESTIMATES
Direct Mail$10,000 (estimate)
Print Ads (8 weeks)$6,688
Street Banners (150 banners/2 color)$11,625
Bus Tails$1,500 (estimate)
Total Cost$29,813

III. Outreach/Media Buy
Media4/7/96 4/14/964/21/96 4/28/965/5/96 5/12/965/19/96 5/26/966/2/96
DIRECT MAIL
BH (4/12) WW

(4/26)

CC

(4/29)

BW

(5/3)

BH

(5/10)

WW

(5/24)

CC

(5/28)

BW

(5/31)

STREET. BANNERS
BUS TAILS

The Brentwood Media Group papers are monthly papers.

BH: Beverly Hills Chronicle

WW: Westwood News

CC: Century City Chronicle

BW: Brentwood News

Dates in parenthesis are publication dates.

IV. Evaluation


Target AreasHome-end:

Metrolink riders from Sylmar, Santa Clarita, Palmdale

Work-end:

West Hollywood

Key MessagesOn-demand (non-fixed route) peak-hour rail feeder service that is inexpensive (free - .75 for Metrolink riders)
Outreach ToolsDirect mail piece

Print ads in downtown business papers

In-Kind ContributionsWest Hollywood TMO:

Mailing lists from the city and chambers, approx. 36K

Already contributing 12K to project for marketing

free-ride incentives

Timing__ week campaign

April _ -

TrackingWest Hollywood and Prime Time (shuttle vendor) track ridership weekly. Can do panel back brochure/response card

Carpool/Vanpool/Telecommute
Target AreasWork-end:

Beverly Hills, Century City, West Hollywood?

Key MessagesParking cost savings

Quality of life/time productivity

Vanpool subsidy

Outreach ToolsCollateral brochure

Print ads

(West side Weekly, West Hollywood Independent/Weekly, Park La Brea, BH Courier)

Timing
TrackingMight be able to contact those who register for vanpool. SCR tracks 800-Commute rideshare calls



The proposed outreach is as follows:

Direct mail:

Local print

Street Banners?